In an increasingly competitive environment and under growing pressure to optimize costs, process automation has become an inevitable trend for Vietnamese businesses. The application of technology in operations not only helps save resources but also enhances management efficiency, minimizes errors, and accelerates task processing.
According to experts, many Vietnamese companies have started paying attention to implementing RPA (Robotic Process Automation) solutions to replace repetitive, time-consuming tasks such as data entry, order processing, or report management. In addition, intelligent management systems integrated with artificial intelligence are also being adopted to enable real-time data analysis and support executives in making more accurate decisions.
Not only large corporations but also small and medium-sized enterprises are gradually embracing automation as a means to enhance competitiveness. The investment cost for technology solutions has become more flexible and suitable for various business sizes, thereby enabling wide adoption across fields such as finance and accounting, human resources, logistics, and customer service.
However, the implementation of automation in Vietnam still faces certain challenges, including inconsistent technological infrastructure, a lack of digital skills among the workforce, and resistance to change from both management and employees. To overcome these barriers, experts recommend that businesses start with simple, measurable processes and then gradually expand automation to their entire operation system.
In the near future, automation is expected to become a key foundation driving digital transformation in Vietnam. Businesses that embrace this trend early will not only optimize costs but also build sustainable competitive advantages, ready to expand into regional and global markets.